FWG Solutions provides a “best practice” project managed approach to each of its work engagements to deliver excellence and customer satisfaction for our solution “on-time” every time. Supported by our FWG Solutions Enterprise Program Management Office (EPMO), within each of our contracted opportunities, FWG implements:
Combined Standard/Methodology Based Approach that adapts standards based “good practices” that help most projects, most of the time, to FWG Solutions “best practices.” FWG Solutions combines the relevant parts of the following industry proven methodologies and standards to drive quality and information security in the products and services that we provide, and guide them to a successful result:
- Project Management Institute (PMI) Project Management Body of Knowledge (PMBOK)
- ANSI/EIA-748C – Earned Value Management
- ISO/IEC 27001 – Information Technology Security Techniques for Information Security Management Systems
- Carnegie Mellon University – Capability Maturity Model Integration for Services (CMMI-SVC)
- ISO/IEC 20000 – IT Service Management
Detailed Project Planning supporting the various perspectives of the project or program, from brief milestone summary schedules for overall project reporting to the detail of the Work Breakdown Structure (WBS) Dictionary groundwork that establishes the “how to” within the project.
Realistic and Achievable Project Scheduling based on lead and lag constraints, workplace maturity and other Enterprise Environmental Factors, assessed risk, resources available, and bottom up task duration estimation. FWG Solutions supports project schedule realism using effective constraint management and Critical Chain-based safety budget transparency.
Effective Risk Management that addresses the risk potential within every project, evaluates the potential for the risk to be incurred as an issue, and the impact should it be incurred through qualitative and quantitative analysis. FWG Solutions also exploits the potential for risk to be treated as an opportunity to fix, streamline, or enhance a part of the project to a successful end that would otherwise have the potential to impair or injure FWG Solutions’ ability to deliver to customer expectations.
Reality-based Effort Estimation in a world of low price point bidding is often a challenge for any organization to deliver while remaining market competitive. FWG Solutions recognizes that solutions that seek Change Request project budget reprogramming for the simplest changes are not advantageous to our customers and are a result of unrealistic estimation. FWG Solutions develops reality-based estimates by balancing the triple constraint of Budget, Time, and available Resources to identify the lowest cost solution and achieve the quality of anticipated customer outcomes. Without the balance of these constraints, a project cannot be based in reality. Without proper effort estimation, the triple constraint cannot be balanced. FWG Solutions uses a variety of project estimation techniques to effectively base our effort estimates in reality depending on whether we are favoring Budget, Time, or available Resources in the balance that support effective project planning that directs resources to achieve a project’s Planned Value (the agreed baseline expectation of effort agreed by the Customer and FWG).
Issue Resolution and Escalation to assure that the problems that may natively occur within a work engagement are controlled and are not exacerbated to such a degree where the project is significantly impacted. FWG Solutions performs this by tracking identified issues and challenging each issue through the assignment of an issue owner who champions each issue to resolution. FWG Solutions recognizes that issue resolution enables our technical team to focus their energy and budget on the technical solution vs. solving random uncontrolled issues. A part of our process involves the partnership with the customer or our internal leadership as issues are escalated to assist with the resolution of difficult issues, and identification and resolution of root cause.
Value Management, Cost Control and Transparency is often an function that organizations have difficulty determining, especially in the initial stages of a project. What is the current value that the customer has received? How does it compare to the budget expenditure? How do I know if my project will be successful or be delivered on time and budget? FWG Solutions uses Earned Value Management to determine through Estimate at Completion metrics that when combined with burn rate trends can determine when the full value of a project will be complete, and how much it might cost when complete. Such knowledge early in a project offers FWG a yardstick by which it may guide project funds to better support the project, more effectively manage risk, or more appropriately manage assigned resources.
Communication comprises nearly 80% of all Project Management activities. FWG Solutions supports the processes and systems that convert data to information, and distribute information to project stakeholders. Linus Torvallis, Project Manager over the creation of the Linux Operating System, once said “With enough eyes, all bugs are shallow.” FWG Solutions has adopted this philosophy in our reporting and information distribution methods to ensure that the myriad of moving parts within every project are communicated to those who will do the work or who they affect.
In addition, a central focus of FWG Solution’s EPMO is to help standardize these best practices across all FWG Solutions work engagements and provide some form of project management support to work engagements that do not require a full time project manager.